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Frequently Asked Questions

If your question is not answered here, please call your nearest Patio Town store or use our online customer service form to ask your question. 

Is financing available?

Financing is provided with approved credit by Wells Fargo Financial National Bank, an Equal Housing Lender. See store for details, or apply now.

How thick a base is required for patios? Driveways?

Generally, 4" to 6" of base is required for foot traffic (patios, walkways, etc.) and 10" to 12" is needed for driveways and other applications for vehicle use. Exactly how much a particular project will require will depend on use, as well as site and soil conditions. The sand setting bed should be 1" thick.

Is a base really necessary?

An appropriate base is needed for both retaining wall and paver applications. It provides a sound structural foundation to bear the weight of the project, while resisting moisture and the effects of movement from the freeze-thaw cycles.

Can sand be used as a base instead of Class 5 road-base aggregate?

For some small decorative walls (planters, garden walls), a thin layer of sand may be sufficient. Generally, however, a Class 5 gravel base of an appropriate thickness is required.

Do I need drain rock, tile or fabric behind my retaining wall?

In some small garden or planter walls, drain rock will not be needed. Otherwise a drainfield of 3/4" clear, angular aggregate will be needed. The size and location of this drainfield, as well as the location of geotextile fabric, if used, will vary from project to project. Generally, you’ll want to avoid using fabric behind the wall. Consult a Patio Town representative with regard to the particulars of a specific project site.

How tall can I build a wall?

There appears to be no limit on the height of walls that can be built using segmental retaining wall systems provided that the wall is properly designed and constructed with appropriate soil-reinforcement materials. Requirements and construction technique will vary with height and site and soil conditions. Patio Town representatives are available to review the specifics of a given project.

Does Patio Town rent equipment?

We rent the VERSA-Lifter for handling VERSA-LOK retaining wall units, and hand tampers for compacting.

Do I need to seal pavers?

Sealing pavers is not required, but sealed pavers do offer some advantages. Sealing helps resist stains and enhances the color of the paver. Sealers however are topical products and must be reapplied regularly—generally every three to five years.

Can pavers be glued over concrete?

Pavers may be glued over existing concrete using a special adhesive known as Paver Bond. Avoid gluing pavers in ground level applications such as driveways, walks or patios as the existing concrete may not be of sufficient quality. Also, gluing in these situations nullifies the ability of the paver surface to adjust with movement during the freeze-thaw cycle. Pavers are most successfully glued in applications using retaining wall units such as stairways and elevated patios. Genuine Paver Bond should be used as ordinary construction adhesive will not provide a strong, yet flexible bond.

At what temperature can concrete adhesive be used?

Concrete adhesive should be used above freezing temperature. Make sure the surface is clean and dry before application.

Does Patio Town deliver?

Yes. Call the stores for a delivery quote in your area.

Can I get my materials delivered to my back yard?

Not all of our equipment can get into every back yard. Please talk with our sales staff to determine if your back yard is accessible.

Does Patio Town sell outdoor furniture?

Yes. We carry mainenance-free Comfort CraftTM outdoor furniture, which is made from durable, recycled HDPE plastic. These chairs, benches, tables and swings require no sealing, painting or staining, and clean up with plain soap and water. With no wood, there’s no rotting or splinters. All fasteners are stainless steel, and all items are made in the U. S. A.  View the complete line of items available at www.shop-patiotown.com.

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